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Industries — Health & Wellness

Protect patient trust without turning your practice into an IT department.

Your patients trust you with information they would not share lightly. Your practice depends on booking systems, email, patient records, staff access, and outside providers working together reliably.

PrivaCore helps clinics, wellness practices, dental offices, therapists, and other health-adjacent businesses understand how patient information and everyday systems are handled, where responsibility sits, and which practical safeguards should come first. This is operational privacy and cybersecurity support, not legal advice or a promise of regulatory compliance.

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Where things can break

Familiar moments in a clinic or practice

A staff member needs access to a patient system
Is access appropriate for their role and removed when it is no longer needed?
A patient record or booking platform is unavailable
Can your practice continue safely, and do people know who to call?
A new app, AI tool, or service provider is introduced
Do you know what information it receives and how it should be handled?
What has been reported

An Ontario case study, not a prediction about every practice

Reported case — Ontario, 2024
A medical imaging clinic's ransomware recovery

In a case study published July 2024, Ontario's Information and Privacy Commissioner described a medical imaging clinic that detected a ransomware attack in December 2022. A dormant account with broad administrative access was the likely entry point. The attacker deleted the clinic's backups, and up to 550,000 patient records and 1.6 million case files were potentially compromised. The clinic closed temporarily during recovery.

Up to 550,000 patient records and 1.6 million case files potentially compromised
The IPC's own safeguards from this case: limit administrative access to a small number of accounts, remove dormant accounts, require multi-factor authentication, keep patches current, and maintain at least one backup copy that stays offline and unaffected by an attack.
Source: Information and Privacy Commissioner of Ontario, "Ransomware reality: Case study in health care cybersecurity and recovery," published July 18, 2024. This is one Ontario case study, not a prediction about small clinics generally. Read the case study ↗
Sector-specific audit focus

What we review in a health or wellness practice

  • Data and system inventory
  • Staff access
  • Patient, booking, and clinical-system safeguards
  • Email and secure messaging
  • Provider review
  • Backup and recovery
  • Incident and privacy-response roles

The same core audit methodology applies across every industry — this checklist is how the review adapts to the way a practice actually runs. Ontario's Information and Privacy Commissioner publishes a privacy-management handbook for sole practitioners, small group practices, and small health-care organizations; provincial privacy language is only used where it has been reviewed for the relevant jurisdiction.

A right-sized service level

The same three service levels, sized to your practice.

Packages are consistent across industries. These notes are practical starting points, not automatic recommendations — we confirm fit in a short conversation. Full deliverables are listed in the Services page.

Fraud & Cyber Risk AssessmentStarting at $750 CAD

A one-time review that shows you exactly where the risk is and what to fix first.

Ask about the Fraud & Cyber Risk Assessment →
PrivaCore Business ProtectionStarting at $299/month

Ongoing verification and monitoring, so new risks get caught as they happen.

Ask about Business Protection →
Managed ProtectionCustom quote

Coordinated ongoing protection for businesses that want continued support after the initial assessment.

Ask about Managed Protection →
Talk to PrivaCore

Tell us how your practice works.

A short set of qualifying questions — industry, team size, and what has your attention — is all we need to make the first conversation practical. The first call is free.

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Common questions

Health & wellness FAQs

We already have an IT provider. Where does PrivaCore fit?
PrivaCore does not replace your IT provider. The audit reviews business workflows — access, booking and clinical-system practices, vendor onboarding — and anything technical is coordinated with the providers you already use.
Is this legal advice about health-privacy law?
No. PrivaCore provides practical, operational privacy and cybersecurity guidance — not legal advice and not a compliance certification. Where a legal question arises, we will say so plainly so you can involve a lawyer or your professional college or association.
We're a small practice with no IT staff. Is this for us?
Yes — that is exactly who this is for. The review is plain-language and sized to small teams, and we coordinate with any outside providers you already use.
What about new apps or AI tools our staff want to use?
Provider and tool review is part of the audit: what information a tool receives, where it goes, and how it should be handled before it is adopted.

Related PrivaCore guide: Before your practice adopts a new app or AI tool — six questions

Ongoing protection: Continuous M365 Fraud & Identity Monitoring for your practice →

Sources and further reading